TERMS AND CONDITIONS

SUNNYDALE FARM TOURING PARK LTD

Governing Law:

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any dispute you have related to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

Responsibility:

The person making the booking is responsible for all members of the party/booking.  Please ensure you read these conditions and all members are aware of its content.  Failure to comply may lead to you being asked to leave.

Booking Conditions:

We, the owners, reserve the right to decline any application for a booking without explanation. We reserve the right to terminate any booking at any time, without refund of any monies if in our opinion, you or your party are deemed to be behaving unreasonably or inappropriately, causing damage to property, causing annoyance to others or making excessive noise after 10.30pm: you will be asked to leave.

No refunds will be given for early departure due to inclement weather.

In the event of any pitch, booked not being available for any reason whatsoever, the liability of the proprietors shall in no circumstances exceed a refund of any amount already received by them.

All occupiers of the park must comply with the conditions of the site licence, which is available in reception. Maximum stay of 28 days in any one period.

NO VEHICLE CHARGING ON SITE

Booking Confirmation

Booking made will be confirmed and secured when payment of £25 deposit has been made.   For tent bookings a minimum of 1-night stay to be paid as a deposit.  Full payment is due 14 days prior to arrival.  Bank Holidays are a minimum stay of 3 nights and weekend from May to October 2 nights, or at our discretion.

Any cancellation will require notice of 7 days, prior to arrival date, deposits are non-refundable.  Deposits may be transferable in certain circumstances if more than 7 days’ notice is given, but only within the same season.

Only number of persons stated on the original booking can stay in the caravan, motorhome or tent.  In the event of the booking changing in size and criteria, please inform us and pay the difference accordingly.

Arrivals and Departures / Site Visitors

Upon arrival you must report to reception to check in and be allocated your pitch.   Any outstanding balances to be paid before arrival. No arrivals before 12pm, and departures must be by 11am, unless late stay is pre-arranged (small charge).

All site visitors must check in at reception, where a charge will be made.  All cars to be left in car park near reception.  Visitors must vacate the site by 9 pm.

Children

Children are the sole responsibility of parents or guardians, and at all times must be supervised so they are not a nuisance or danger to themselves or others.  Children under the age of 10 must be supervised to the toilets and showers at all times.  Children must not play in and around the toilet/shower block area or farm machinery.

Dogs

Dogs are welcome, a maximum of 3 per pitch.  Dogs must be on short leads at all times.  Do not allow them to foul on pitches or the tent area.  All dog dirt to be cleaned up and disposed of immediately.  No dogs to be left unattended on the park.  We reserve the right to terminate any booking if pets are not kept under proper control at all times.

Games

Please note we do not have a play area on site there is one within a short walk.  We do not permit cycling/scootering/skateboarding on the boardwalk or at the reception and toilet area.  Ball games are not permitted in the caravan park, we have an open area where ball games can be played away from other visitors.  No water bombs, water pistols, or paddling pools allowed. We forbid the use of BB guns, kites, drones and powered toys. Sticks, stones and other projectiles must not be thrown at any time.

BBQs and Fires

BBQs are permitted but must be raised off the ground. All BBQs must be extinguished by 10pm.  Do not forage in hedges and wooded area, nor restricted access areas for items to burn on BBQs.  No fires/fire pits or chimeneas are permitted on the site for safety reasons.  Do not take disposable BBQs in tents, awnings or caravans, they pose a high risk of Carbon Monoxide poisoning.  Do not tip ash into the hedge bottoms, use the bin provided once they are cold.

Additional Conditions

Gazebos, Canopies, Tent awnings, Day tents, Pup tents, are not permitted without prior booking and this will be at our discretion depending upon the season and how busy it is.

Speed restriction on site is 5mph.

Music and other loud noises are not permitted outside your unit, so as not to disturb other campers, all noise must cease by 10pm and not start before 8.30am.

No Smoking in the toilets and utility areas.

Only licence holders are permitted to drive vehicles on the site.

Sunnydale Farm Touring Park Ltd and its owners shall not be liable to any person, whatever age, for loss or damage to any property (including motor vehicles) or for any personal injury, however caused, outside the reasonable control of the site owners.